MENOCARE.ORG TERMS AND CONDITIONS*

Last Updated: 05th May 2024

This website (the "Site") is owned and operated by MenoCare ("we", "us", or "our"). Your access and use of the Site and its Services (collectively, the "Services") are governed by the following Terms and Conditions (the "Terms and Conditions").

By accessing or using our Site or Services, you agree to these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use this Site or our Services.

 

SERVICES AND APPOINTMENTS

1.1 The Services we provide include consultation, diagnostics and treatment for menopause and menstrual disorders.

1.2 Our Services can be accessed by private and insured patients who may self-refer or receive a doctor's referral.

1.3 Appointment booking is mandatory to avail of our Services. Bookings can be done via the Site, phone call, or email. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance.

 

PRIVACY AND DATA PROTECTION

Please refer to our Privacy Policy, which also governs your use of the Site and Services, to understand how we collect, use, and protect your personal information.

 

3. USER CONDUCT

3.1 Users agree to use the Site and Services lawfully and are prohibited from using the Site or Services for any unlawful purpose.

3.2 Users must provide accurate and current information during registration and booking.

 

4. PAYMENT

4.1 Services fees will be set out on our Site or as advised during the booking process.

4.2 Full payment for our Services is required before your appointment. Please refer to our accepted payment methods for more details.

4.3 Patients are responsible for ensuring that they have adequate insurance coverage or funds to cover the cost of our Services.

4.4 Insured patients must understand the terms of their insurance coverage. We can assist by providing the necessary documentation for claims, but we do not guarantee insurance coverage.

We offer the following secure payment methods:

1. Credit and Debit Cards: We accept all major cards including Visa, MasterCard, and American Express.

2. Online Payments through Stripe: You can conveniently pay online using Stripe, which supports various payment methods, including cards and digital wallets.

3. Direct Bank Transfer: Choose this option for bank transfers. Payment details will be provided at checkout. Once funds have cleared, appointment confirmation will follow.

For any assistance, please contact our support team.

 

5. LIMITATION OF LIABILITY

To the extent allowed by law, MenoCare will not be liable for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profits, even if MenoCare has been advised of the possibility of such damages.

This Site and all information, content, materials, products, software, and Services included on or otherwise made available to you through it are provided by MenoCare on an "as is" and "as available" basis unless otherwise specified in writing.

MenoCare makes no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials, products, software or Services included on or otherwise made available to you through this Site unless otherwise specified in writing.

You expressly agree that using this Site and our Services is at your sole risk.

To the full extent permissible by applicable law, MenoCare disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

MenoCare does not warrant that this Site, information, content, materials, products, software, or Services included on or otherwise made available to you through this Site, their servers, or electronic communication sent from MenoCare are free from viruses or other harmful components.

MenoCare will not be liable for any damages of any kind arising from the use of this Site or from any information, content, materials, products, software or Services included on or otherwise made available to you through this Site, including but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

MenoCare will not be liable for any personal injury, including death, caused by your use or misuse of the Site or our Services.

Specific laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

By continuing to use this Site and our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. This document should not replace legal counsel, and it is recommended that a lawyer is consulted when drafting Terms and Conditions.

 

6. CHANGES TO TERMS AND CONDITIONS

We reserve the right to change these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date.

 

7. CONTACT US

For any questions or concerns about these Terms and Conditions, please get in touch with us at info@menocare.org

 

8. GOVERNING LAW

These Terms and Conditions and any dispute arising out of or in connection with these Terms and Conditions shall be governed by and construed by the laws of the United Kingdom.

By continuing to use this Site and our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

 

** 9 COMPLAINTS AND QUERIES **

We strive to provide high-quality healthcare Services. If you have any complaints or queries, please refer to our Complaints and Queries procedure.