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Contacting the Helpdesk

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Our clinic is committed to providing you with timely and effective support whenever you need it. Our dedicated Helpdesk team can assist you with any issues or concerns related to our Services, appointments, billing, or general inquiries.

If you need assistance finding specific information, our Helpdesk team would be happy to help. Simply email us at info@menocare.org

You can reach our Helpdesk through the following methods:

Phone: Call us at +447822010882. Our Helpdesk is available Monday to Friday from 9 am to 5 pm.

Email: Send us your concerns or queries at info@menocare.org. We aim to respond to all emails within 24 hours.

Online Support Form: Fill out the support form on our clinic's website under the 'Contact Us page. Please provide as much detail as possible so we can assist you effectively.

Live Chat: Our website offers a live chat option during working hours. Here, you can chat in real-time with a Helpdesk representative.

Feedback: Once your issue is resolved, we appreciate your feedback on our support service. This will help us continuously improve our Helpdesk service.

Please do not hesitate to reach out to our Helpdesk if you need any assistance. Your satisfaction is our priority, and we're here to ensure your experience with our clinic is as seamless as possible.

Complaints and Queries

Contact information for submitting complaints or queries info@menocare.org

Response time and support process

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